Phone: 310-463-2634
Q: What is gray water?
A: Gray Water is the generic term given water from shower, bathtub, laundry, dishwashers and sinks in your kitchen and bathroom. Black Water is the term given raw sewage from toilets.
Q: What does your system do?
A: It receive the water from shower, bathtub and laundry then filters that water so it can be safely re-used for landscape irrigation and flushing toilets.
Q: How does it do it?
A: It uses physical filtration to remove debris particles and ultra violet light and ionization for bacteria eradication. The physical filtration is a four stage process with increasingly aggressive filter media. The disinfection system provides the perfect solution for complete and total bacteria and odor control.
Q: Why don't you use dishwasher or kitchen sink water?
A: Both contain food by products; fats, oils, grease (referred to as FOG) and food solids that are difficult to properly purify.
Q: How can I easily determine if a system will be a benefit and save money?
A: Any amount water recycled will be a benefit, and there is absolutely no doubt, our system will save you money. Your water usage will drop by more than half.
To accurately calculate ROI review a full years water bills to average seasonal usage. Apply current rates, add penalties for exceeding 'base allotments' (tiers) and sewer fees. This will give what the next 12 months will cost without our system.
To calculate water cost with our system, reduce the total water usage by half and apply base (the lowest or tier 1) rates. From here you should be able to determine ROI. We've found in homes with average landscape needs the ROI is 3 1/2 to 5 years.
Q: What type of maintenance does your system require?
A: Similar to servicing swimming pool and spa equipment. Filter housings have back flush valves and pressure gauges to indicate when back flushing is required. A twice monthly inspection of the pressure gauges will indicate when service is needed.
Q: Is there a service technician who can handle maintenance for me?
A: Yes, we have a full service maintenance program.
Q: Is there a warranty?
A: Yes, the overall system is covered by a one year warranty. In addition, individual components are covered by the manufacturers warranties ranging from 1 to 7 years.
Q: How long does it take to install one of your systems to an existing home?
A: It depends on the complexity and size of the home and landscape area. Generally one to three days.
Q: Is a building permit required for installation?
A: It depends entirely on your cities building department guidelines. We can check your local building codes for you. Gray and rainwater recycling is going through rapid building department revisions nationwide. Most cities are very progressive, they understand and support the need to reuse water. We have never been denied a permit.
Q: What if my city tells me a gray water system can't be installed?
A: Contact us direct. After we show the specific building department the design of our system, it's benefit and test results of water quality, they become very receptive.
Q: Can I install one of your systems myself?
A: Unless you're a contractor or plumber, we don't recommend it. That's not to say a skilled homeowner comfortable working with hand tools and knowledgeable of building codes, regulations, processes and techniques could not do it themselves; we just don't recommend it.
