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Frequently Asked Questions

Have Questions? We Have Answers.
A water recycling system is a great way to save water and help the planet. We want you to feel good about your choice before you begin. Here are some answers to the questions we get asked the most.

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Greywater is the water that comes from places like showers, bathtubs, bathroom sinks, and washing machines. It is called “gray” because it isn’t as clean as drinking water, but it isn’t dirty enough to be thrown away either. Instead of letting it go down the drain, we can clean it up and use it again. For example, rather than wasting water when you wash your hands, we can recycle that water for watering plants.

Our system catches greywater from places like showers and sinks. It cleans and disinfects the water, making it safe to use for watering gardens or flushing toilets. Think of being able to water your plants with water that you already used.
Our system cleans the greywater in three steps. First, it takes out dirt and tiny bits of stuff with filters. Then it uses special light and techniques to kill germs and keep smells away. In the end, it gives you clean water you can use again. Pretty neat, right?
No, we can’t use water from kitchen sinks or dishwashers. That water has food bits and grease in it, which are hard to clean. So, we stick to the cleaner water from bathrooms.
Yes. We can set up systems to catch rainwater for both homes and businesses. Keep in mind that the rules for rainwater systems can be different from graywater ones, and they can change depending on where you live. Do you want to know how much rainwater you can catch? Just multiply the size of your roof by 0.623. That will tell you how many gallons you can collect from just one inch of rain.
Our system needs a little care, just like a swimming pool. You should check the pressure gauges about twice a month. They will let you know when it’s time to clean the filters. Don’t worry. We give you a detailed instruction manual if you want to handle it yourself.
Yes. We offer a handy maintenance service that is very affordable. Our team can check and maintain your system, so you don’t have to think about it.
Yes, we provide a one-year warranty for the entire system. Many parts also have their own warranties that last from one to seven years.
Every home is different. Most installations take about one to three days. How long it takes depends on how big your home is and how tricky the project might be.
Most of the time, yes, you will need a permit, but each area has its own rules. We can help check what your area says about it and guide you through getting the right permissions. Cities often change their water recycling laws, and we haven’t had a permit turned down yet.
Don’t give up. Contact us first. We can talk to your local building department, show them how our system works, explain how it helps, and provide tests to prove the water quality. Often, this can help answer their questions and get things moving.
We don’t recommend doing it by yourself unless you have experience. Setting up a greywater system involves plumbing and working with electricity. It’s best to have a skilled contractor or plumber manage the installation. Most homeowners should consider working with someone who knows what they are doing.
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We’re excited to help you find the right water recycling solution for your home or business. Share your project with us, and we will help you choose a system that fits your needs just right. Contact us today for a quote.
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